Privacy Policy

 

The privacy of our visitors to www.dottysteahouse.co.uk is important to us.

At Dotty’s Teahouse we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Dotty’s Teahouse is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. Here is information on what types of personal information we receive and collect when you use and visit www.dottysteahouse.co.uk, and how we safeguard your information. We never sell your personal information to third parties, no sir, that’s just wrong! Go grab a cuppa to keep you going and read on…

Mailing Lists

As part of the registration process via our sign up forms for our e-newsletters and general updates, we collect personal information, so we can share with our subscribers offers and events taking place under the Dotty’s Teahouse brand.

We use that information for many reasons: to tell you about stuff you’ve asked us to tell you about – new menus, events and creative workshops; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Campaign Monitor, to deliver our newsletter and general emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitors privacy notice. You can unsubscribe to our mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

If you make an reservation to dine at Dotty’s Teahouse we process your payment via Paypal – please refer to their respective policy notes via these links – Paypal Privacy Policy. We store your personal details, Name, Email Address and Phone number so we can confirm your booking and keep in touch regarding any dietary requirements or changes. We never share this information with anyone else, that’s just not proper!

When you sign up to a creative workshop at Dotty’s Teahouse we securely store your information to confirm your booking. Through this we then can contact you about your workshop to confirm your place, collect payment, let you know about important details regarding your booking and keep in touch should there be any changes. Signing up to a workshop you are consenting to follow up emails regarding your booking. Payments are collected via well know payment gateway Paypal – please refer to their respective policy notes via these links – Paypal Privacy Policy

Log Files

When someone visits www.dottysteahouse.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as BT), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.

This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold.

You have the right of access to your data via the preference centre link, found within our emails to you. You have the right to correct data if it is wrong and to ask for your data to be deleted. You have the right to object to Dotty’s Teahouse using your data, we hope not but please unsubscribe following the links in our emails to you or popping us a note to hello@dottysteahouse.co.uk

Your data is kept securely on our cloud based back up systems (Google Drive and Dropbox) and unless you request to have your data removed it will remain there.

Changes to this Privacy Notice

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated Thursday 17th May, 2018

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at hello@dottysteahouse.co.uk – phew, we hope you enjoyed your brew! Pop in and see us for a top up, we’d much rather be eating cake!