Join the DOTTY Team!!!

Dottys Teahouse is a fast-growing, family run business with several locations, with HQ and the heartbeat of the business being based in Carshalton in Surrey! We are always on the lookout for likeminded, passionate and enthusiastic individuals to join our friendly team so please get in touch, we’d love to hear from you!

 

Thank you!

Thanks for wanting to be part of our team! If your application is successful you will hear from us in due course.

Many thanks, Dotty’s Teahouse

ASSISTANT MANAGER
Our Teahouse cannot run without the support of a complete team and everyone plays a vital role from kitchen porters through to managers. The Assistant Manager is available to support and work alongside the Branch Manager to help run the Teahouse but is also able to lead and inspire. You will set high standards, uniting and spurring on the kitchen and front of house to create and serve our lovely customers.

Aside from being a people person and having a passion for great service, you’ll have:

  • Minimum of 12 months’ supervisory experience within an artisan luxury retail environment, preferably food retail
  • Experience of, and aptitude for, working in a “hands on” café environment
  • Good basic standard of literacy and numeracy; good basic IT literacy, proficient in use of Microsoft software including Word and Excel;
  • Good basic working knowledge of health and safety regulations and food hygiene legislation would be an advantage
  • Excellent customer facing skills with good verbal communication and the confidence and ability to establish a rapport with customers
  • Ability to communicate with staff and management at all levels
  • Good interpersonal skills with the ability to build effective working relationships and to work collaboratively with colleagues at all levels.
  • Excellent planning, organisational and time-management skills
  • Excellent time keeping and reliability
TEAHOUSE ASSISTANT
Do you have what it takes to make Dottys Teahouse a great place? The first thing to greet our customers, aside from a tempting array cakes, is our friendly Front of House team. We want every visitor to our Teahouse to leave wanting a second taste of what Dottys has to offer and this requires the dedication of outstanding individuals with a passion for our products.

Aside from being a people person and having a passion for great service, you’ll have:

  • Customer service skills to wow
  • Exceptional communication skills with excellent spoken and written English
  • Bundles of enthusiasm and a desire to give every task your all
  • Creativity and a personality that is reflected in your work
  • An ability to make customers smile with delicious cakes If we’re being really choosy, you’ll also have:
  • Experience in a similar bakery/café/restaurant business or transferable skills from a similar industry role
  • Worked in a team in a similar business
  • Completed basic Health and Safety and Food Hygiene (Level 2 is ideal)
  • Excellent time keeping and reliability