Welcome to our blog! Stay a while with your favourite brew and hear all about the fun and frolics here at Dotty’s Teahouse, Carshalton. Rebecca x
Google Reviews
Marcus Heale
6 days ago
False advertising! Just went for 2 Salted Caramel hot chocolates with my wife. The menus on the table said £4. The drinks were good. I went to pay after our drinks and saw on my banking app i'd been charged nearly £14. Before leaving the till I asked the server why the discrepancy and she informed me that the till told her that the price per hot chocolate was £6.95 but she'd check with her manager. Upon returning she informed me that yes indeed there was a price change and the menu was wrong but proceeded to hand me £2 in cash as an apology. As a long term hospitality worker myself I can inform you that false advertising is illegal and a company needs to conform to the advertised price if a discrepancy arises. On top of that if there was indeed a price hike I don't understand why they then handed me £2 in cash as an apology. I have since been on their website which advertises their new menu to find out if in fact there has been a price hike on the hot chocolate. On their new website however it is still shown to be £4! So why was I charged £6.95 per drink???
John Symes
1 week ago
Good food, great service.
Chloe Baxter
3 weeks ago
Elham Amiri
4 weeks ago
Came here for a baby shower brunch and the food was so lovely, service was great too.
brian narborough
1 month ago
K H
2 months ago
Underwhelming (WITH RESPONSE)
This was our second visit, we live down the road. (They insist you book, which means we rarely bother going.) It was mostly empty when we visited on Sat lunchtime. The club sandwich (which was delicious) has been removed from the menu but their website hasn't been updated to show this. The woman who came over to explain this didn't bother to apologise.
My milkshake, despite supposedly having ice cream in, was warm? I drank half. One might think they might ask about that when they cleared the table, but no. My food was fine, nothing special. No selection of cakes at all - I saw only one! The experience was overwhelmingly mediocre and not that cheap either. We went to the bakery to get our cakes. Doubt we will ever be back!
IN RESPONSE TO OWNER
Actually, it was your own staff member who huffed and puffed when we didn't book on our first visit....
It was on your current menu, which is why I ordered it! Update your website, apologise instead of making excuses, it's not that difficult...
My milkshake was half full, I know what I drank, thank you. 😄 There is no need to lie in your response... for that, I have removed a star making it two instead of three. Have a nice day!
Brona Laffan
2 months ago
Absolutely loved it here. Food beautiful and the staff just lovely. And it is spotless.
Debbie Metcalfe
1 year ago
I made a point of phoning and checking if Dottys was open on easter Monday knowing it fell on a bank holiday. I was assured it was open and I made a booking for my 11 year old daughters birthday which I was made to pay for at the time of booking. Only to be phoned up 2 weeks later to be told oh no we're closed and trying to blame the booking system for letting me book..although I actually spoke to someone to place the booking, and I have photographic evidence that it was open.
Anyway I moved the booking to yesterday, was promised prosecco for the adults upon arrival and extra goodies for the kids due to the mistake with the initial booking. I also had to add another child on as my friend had no childcare for him.
Now the food was lovely as expected but the customer service not so good. Knowing it was a birthday treat for my daughter I had expected a bit of acknowledgement it was her birthday..but no nothing. I had to ask for the prosecco twice which they then tried to charge us for until we had to point out it was complementary, to which the response was oh yeah i remember now. There's was no extras and no acknowledgement that there had been a problem. Just brushed under the carpet and forgotten about.
Having worked in customer service myself I definitely know that if something has gone wrong, you go above and beyond to make it right. This didn't happen at Dottys and I left with a very sour taste in my mouth.
Rad Vj
1 year ago
My friend took me to this beautiful, cute, classic,retro teahouse!! It was absolutely beautiful and so so cute. The deco is so beautiful and elegant!!! Can't wait to again! Service and staff are so so polite and attentive. So lovely to see such a place, in this declining high streets. Recommend it highly!!!
Nadia Hearn
1 year ago
charlotte dalchow
2 years ago
Thought more from a local business.
My best friends mother sadly passed away the week of Mothers Day, afternoon tea was booked for 3. Dottys were notified the day of the passing as they would not be visiting on Mothers Day. Multiple issues with receiving a voucher, a refund was requested as the full amount of £120 was paid for the day- they were told a refund could not be given.
This is unfair as they filled this spot per their Instagram noting they are fully booked for Mother’s Day. Therefore profiting from this heartbreaking situation.
Dealt with badly, no compassion.
Sophie Allen
2 years ago
Really disappointed and disgusted at the lack of compassion Dotty’s showed. My Fiancé’s mum sadly passed away on the Tuesday before Mother’s Day this year. Despite giving 5 days notice of the booking cancelling for a Mother’s Day afternoon tea due to her passing, Dotty’s refused to give a refund and didn’t show any compassion to the situation. They did eventually issue a voucher (only after we followed up) but still no compassion shown.
Lynne Neale
2 years ago
Delicious food fresh and tasty, a lovely way to celebrate. Staff warm and welcoming. Everywhere clean and well kept. A really lovely little gem in pretty Carshalton
Tasha Jacques
2 years ago
Just been in to grab some sausage rolls. First of all they didn't taste that great, Greggs taste better and second they charged £11 for two sausage rolls! There were no prices on the items, so I was expecting about £3 each max. I wouldn't recommend.
Frances
2 years ago
My autistic twins and myself visted for the first time this morning. Absolutely beautiful, amazing food and amazing staff. Just wow! Definitely will be back as it was so enjoyable. Thank you so much.
Stara Muldoon
2 years ago
Myself and my daughter came in for breakfast and was so happy we did .. what a delightful place .. food was so nice the tea was best we have had in long time .. would highly recommend dotty’s it’s perfect for breakfast lunch afternoon tea with Mother’s Day coming up it’s simply awesome n the lady was lovely ( always nice when staff are lovely too ).. we will definitely be back ..
Emma Searle
2 years ago
Had a lovely time here, Michelle and Liv were so friendly and welcoming and the tea was so good! Will definitely be back :)
zac cassar
2 years ago
The staff were very friendly and accommodating, but unfortunately, the food did not meet expectations.
I ordered a Croque Madame, expecting the classic French dish: a toastie with béchamel sauce, ham, cheese, and a fried egg on top. However, what I received was two lukewarm toasted pieces of bread with tomato inside—something not mentioned on the menu and completely inaccurate for a Croque Madame.
Worse, there was no béchamel sauce, and instead of a properly melted, gooey cheese filling, there was just grated cheese that wasn’t even halfway melted. For £11, this felt like a complete rip-off. I couldn’t eat it because it tasted completely inadequate and far from what was advertised.
While I appreciate the kind service, I would not recommend this dish unless the restaurant updates its recipe or description to reflect what they’re actually serving.
I must add that my family ordered pancake breakfasts and they looked great! I was just extremely disappointed in my food!
Alama
2 years ago
I am very disappointed in our experience at Dotty Teahouse. We were a group of 6 adults with one toddler. When we arrived at the tea house, we were not very welcome. The faces of the servers were not friendly and welcoming. Taking the order took time, and then they made mistakes: not serving the lemonade we ordered, not bringing the can from which the juice was coming, but pouring it straight into the glass. The quality of the food was terrible; the tomato soup was disgusting. And the most disgusting behaviour was my friend paid the bills for all of us. And one of the servers was on her way to double-charge us. It wasn't very ethical for her.
Such a terrible attitude.
Carol Emans Emans
2 years ago
Aliya Rafiq Vaz
2 years ago
Very expensive slice of dry cake
Jane Jenkins
2 years ago
I had lunch with my friend Mrs Lesley Green who reserved a table at this lovely, welcoming tea room. I had a special cheese on toast with a tasty chutney and a lovely hot pot of tea. The staff were welcoming and very helpful. The tea room was beautiful. I loved the experience. My sister and I will be back.
Ryan Brookes
2 years ago
We visited Dotty's Teahouse the day after Valentine’s Day for a late celebration with my wife and our two toddlers (aged 1 and 3), and it was an absolutely delightful experience.
From the moment we arrived, the staff went above and beyond to make us feel special. Knowing we had young children, they thoughtfully seated us in a private room, giving us a comfortable and relaxed space to enjoy our time without worrying about disturbing other guests. The décor was charming, creating a beautiful setting that made for some stunning photos.
The service was exceptional—staff were incredibly attentive and truly doted on our little ones, making us feel like royalty. The food was a big hit, especially the cakes and Valentine’s cookies, which our toddlers couldn’t get enough of!
Overall, we had such a lovely experience that we’re already considering booking again for our wedding anniversary. If you're looking for a welcoming, family-friendly tearoom with fantastic service and delicious treats, I highly recommend Dotty’s Teahouse!
Michelle McGee
2 years ago
The staff were great and food was even better! Can’t wait to go back and try afternoon tea.
Catherine Black
2 years ago
I have just had a very disappointing gluten free afternoon tea at Dotties. I feel as though my tea was just thrown together. I was given 4 chunky finger sandwiches with 3 different fillings and 7 pieces of cake. No scones or sausage rolls like my friends who were having the standard tea, and not even a packet of love hearts as they had. These things are possible to make, or even buy. Other places where I have had an afternoon tea have managed it!!! The only good part of my tea was the unlimited tea and the prosecco.
I will definitely not be returning to Dotties or recommending it.
Fiona Page
2 years ago
Lovely afternoon tea! Loads of sandwiches, gorgeous scones and cupcakes etc. Friendly staff, really good value for money!
Candice NvR
2 years ago
What a lovely little place. Decor is amazing and the menu is yummy! So much to choose from. We had the cake sharing board which included tea. The chai tea is sooo good. Service was great and a big shout out to Michelle and Milly who made our visit so special. Super friendly! Cannot wait to come back! 🩷
Natasha Kendrick
2 years ago
Cakes are pretty good. Service is ok. Gluten free options are limited. But it’s a nice place for coffee and cake or afternoon tea
Tinkerbell Bell
2 years ago
Rebecca and all the staff are amazing. We booked Dottys for an afternoon buffet and tea for the wake for our father. The food was delicious and teas and coffees flowing all afternoon. I would 100% recommend Dottys to anyone for a family gathering. All our family commented on the spread and loved Dottys. Thank you so much
Miriam
2 years ago
100% recommend Dotty’s Teahouse, had such a lovely experience here for my mums birthday. Everyone was very welcoming and the food was delicious.
I accidentally booked a different day however they were so understanding about it and luckily was able to rebook me for the day I intended. Thank you so much!
Brian Rathborne
2 years ago
I ordered an afternoon take away selection and collected from the shop.
Everything we received in the box was very nice
Oli Hickie
2 years ago
A lovely teahouse we have enjoyed numerous times as a family. We visited recently for brunch to celebrate our son's birthday and we were looked after incredibly well, especially by Alma! The cakes, coffee, sweet treats were all spot on! Thank you
Magda Bright
2 years ago
Fun Halloween breakfast. Very friendly staff and wonderfully decorated.
Steve Palmer
2 years ago
P T
2 years ago
Had a yummy lunch with the family…BUT the whole experience was completely ruined by the hostess called Alma (the Asian lady). She is incredibly rude and sarcastic!! She makes you feel like you are a massive inconvenience to her life and has absolutely no idea how to deliver customer service. Such a shame one person can ruin the whole afternoon.
Have a look through the other negative reviews and most of them are about this same member of staff.
I am very surprised the owner still employs such a horrible woman to work there!!!
Ay Ailesi
2 years ago
Love Dottys Teahouse. Lovely atmosphere, decor and delicious cakes. We also had a private function in Dottys tea garden. Lovely event and the venue is too cute. Thank you ladies!
momatoz begum
2 years ago
Lovely customer service. Really enjoyed our afternoon.
Martin Pezet
2 years ago
Anish S
2 years ago
Lovely high tea and service was really good. Staff are great.
John Ithell
2 years ago
David Glenville
2 years ago
Richard Fisher
2 years ago
Ordered a Victoria Sponge for my wife's 40th birthday and it couldn't have been better. Delicious, fresh, indulgent yet still light. Thank you for such a an amazing product.
Farah McFadden
2 years ago
Ordered scones and it was amazing. Staffs were friendly. Tea was nice. Great atmosphere. Overall, its a great place. Will be coming back for more scones!
Gail Barnard
2 years ago
Absolutely amazing little tea house, friendly and attentive staff with beautiful food. Had the tea for 2 and enjoyed it so much we were both full up. Thank you 🤩
Cycles of 7
2 years ago
I ordered the vegetarian afternoon tea to go which was great value for money. The cakes were divine. When I went to pick it up though they actually had prepared non-veg sandwiches, so I had to wait for them to correct this. It would be good to have more sandwich options rather than just meat and vegetarian e.g catering to pescatarians.
Amy Nyberg
2 years ago
Went for the Swift-ea yesterday. Food was great and service by Claire was fantastic.
Thanks ☺️
Kamil H
2 years ago
Okay. Fake flowers. Expensive!
David Harvie
2 years ago
I recently took my two great aunts and my American cousin to Dotty's Teahouse for afternoon tea, and it was a lovely experience. The teahouse has a charming, cosy atmosphere that made us feel right at home.
The afternoon tea was delightful, with a nice selection of fresh sandwiches, warm scones with clotted cream and jam, and a variety of sweet treats.
The service was friendly and attentive, adding to the relaxed and enjoyable vibe. It was the perfect spot for a family afternoon, and we all left feeling satisfied and happy. Dotty's Teahouse is definitely a place I'd recommend for a cosy and fun afternoon tea.
Shanelle Daye
2 years ago
Really couldn’t say enough great things about this tea house. I’m visiting family in England, and this was my first tea time experience. We all went out as a family, including the children, the youngest of the bunch being a 1 year old and 3years old. Dining with children of this age can be difficult with temper tantrums, and the everyday particularities of children; however Michelle and Alma made us feel so welcome and were super understanding. The children really took to them! In such a short time my children seemed like they found kindred spirits in them. Such an unexpected and wonderful moment to be shared with them.
Now, about the food. I went for a tea experience, so I got the authentic English tea and scones with cream and jam. I was a little apprehensive about the English tea, because I’m more of an herbal tea drinker…. and I’m not a fan of milk; but I was delightfully surprised. I combined my tea, milk, and sugar as instructed and took a sip; 4 full tea cups later, I can now add English tea to my roster. They had a lunch menu available for the time we attended. I was thinking of ordering the chicken club…. But I was discouraged by the fact that sliced bread was used instead of a bun and decided against ordering. I ordered and cheese sandwich for my 1yeaf old… and when he decided to take over my scones with cream and jam I took a few bites of his cheese sandwich. The sliced bread was soft and had great texture. I instantly regretted not ordering that sandwich. The tea and scones were very filling, so I didn’t really have room for more food anyway.
All in all the food was delicious, and the customer service was beyond what I expected!! Can’t wait to make at least one more trip back before the end of my vacay!
That One Girl
2 years ago
Michelle and Alma were so amazing. The food was delicious and filling and the tea was delightful. They were truly so friendly and personable and made my visit that much more special, especially while interacting with my little ones.
Mohammad Qasem
2 years ago
Sue Silverton
2 years ago
Lovely food & really attentive helpful staff make for a fabulous venue for a special occasion.
South London Foodie
2 years ago
This place is beautiful, our waitress Michelle was so friendly and welcoming. Me and my daughter booked for the afternoon tea and had unlimited hot chocolate (can have teas or coffee) there was more than enough food and everything was fresh and delicious.
Ty for having us my daughter loved it and felt like a princess 👑
Daisy Boyden
2 years ago
We had a really lovely time here and would recommend to everyone! The afternoon tea was delicious and the staff were all so kind. We were thoroughly looked after by Millie who waited on us hand and foot. Thankyou! X
Martine wise
2 years ago
We enjoyed a delicious afternoon tea at Dotty’s today. Thank you Michelle for your very warm welcome and excellent service
Chantel González Page
2 years ago
Amazing brunch at Dotty’s! Food and service is always the best! We couldn’t have ask for more. Thank you for everything! Highly recommended
Kia Smith
2 years ago
I celebrated my 40th birthday with brunch for 12 at Dottys. Everything was perfect, food, decor and service, everything was above and beyond what I could have expected.
Thank you for making the event so perfect in every way!
Claire Bowdery
2 years ago
Highly recommended a visit to Dotty’s Teahouse. Such a beautiful setting for a brunch date or lunch with friends, they even do a bottomless option too. Rebecca and the team are so helpful and friendly. All of the cakes are made on the premises and they have a really good selection. The giant cookies and ice cream and the colouring sheets also went down a treat with the kids.
Victoire Meilheurat
2 years ago
Very poor value for money for tea time. Very expensive for a few sandwiches and pastries and the taste was not up to par. We were disappointed.
Susannah Slatter
2 years ago
I personally wouldn't give you any star .I'm surprised you haven't been shut down.
Volodymyr Syzov
2 years ago
We bought a cupcake at the teahouse,and our experience was not at all enjoyable.The cupcake was rock hard and probably baked yesterday☹️
Chloe Ortega
2 years ago
Took my mum here for afternoon tea for birthday treat. Was quite disappointed with the food, Sandwiches where abit slap dash not much filling in them and very basic, cakes were ok nothing special, I was expecting a bit more considering they bake all their own in house.
There coffee was very nice however you had to pay extra if you wanted a cappuccino/ latte, thought that was abit cheeky considering how much you pay for afternoon tea, your first drink and any type of coffee should be included then anything after extra charges should be applied.
The place its self was very pretty loved the decor and the staff were pleasant.
They are kid and dog friendly which is a bonus.
I’m not in a rush to go back, but if I do I will be trying the lunch menu instead.
Keri Tomenko
2 years ago
Really enjoyed the tea! The Giggles tea was amazing! I almost didn’t try it because of its name, but it was delicious! I loved being able to order a baked potato. It was a lovely lunch and tea.
kitty zhang
2 years ago
Somewhere make you feel good appetite, relaxed and happy!
Shona Hamilton-Higgins
2 years ago
Everything about Dotties tea room is fantastic. The staff are lovely and so accommodating, the food is delicious every single time and the vibe is always on point.
Janet Marks
2 years ago
Went for afternoon tea. my friends birthday treat really lovely afternoon great service very lovely staff and owner amazing would definitely recommend to check it out
zahrine hassan
2 years ago
Really pretty cafe on the corner of the highstreet.
Was recommended here by a friend so wanted to try it. Booked online which was an easy process.
The place has seating inside and a few seats outside the front. It wasn't very busy during the day, we arrived at midday.
The brunch option on the website wasn't available, just the lunch time menu. Not a lot to choose from.
Food was standard for a cafe.
Staff were helpful and friendly.
The highlight for me was the selection or sweet treats at the counter. Everything made inhouse which was very appealing to me.
Next time I'll just go for a hot drink and cakes.
lester broom
2 years ago
Brilliant customer service and fabulous food yum yum 😋
Christine Bird
2 years ago
Just phoned to book a dairy free afternoon tea and was told that they don't do it but they do do gluten free!! Not what I was asking for!! Not what it says on their website, very misleading
samma
3 years ago
£4:50 for this tiny slice of cake :( .
When I commented on how the slices used to be bigger was told “these are our slices now”.
Eve Josef
3 years ago
Had a great coconut chai latte from these guys. Better than pret 🫶🏾🙌🏾
Jo Dorning
3 years ago
Amazing new york cookie!
Lauren
3 years ago
Lovely attentive staff, clean and stylish, delicious cake!!
joel smedley
3 years ago
It was such an adverage experience with a massive service charge scones were cold and tasted like they were made yesterday
Rebecca Seaman
3 years ago
Had a lovely time for afternoon tea for Mother’s Day. My dairy free cakes and sandwiches were amazing and so tasty. Best afternoon tea I have ever had! Thank you.
Laura Vogt
3 years ago
Myself and my girlfriends booked the Dotty's after Dark for my 40th birthday get together.
The staff were really lovely and welcoming. The venue was just perfect and had such a lovely vibe for a brilliant evening.
The cost was reasonably priced.
We ordered a variety of the platters which everyone loved and the selection was super yummy. Although, the chocolate platter was my favourite!
A massive shout-out to all staff last night - Thank you.
Agnes Nagy
3 years ago
I visited this morning with my mum. Very welcoming, friendly and the food was lovely.
N A
3 years ago
Standard menu and food. Tried the rose latte which looked great but tasted like what it was - warm milk and syrup. Would return here to try the afternoon tea.
Ivymay CS
3 years ago
Went today with my 10 month old baby and my Mum. Got greeted basically at the door and seated straight away. Warm welcome and helpful. They cleaned the high chair before giving to us, without having to ask, which I very much appreciated. The baby changing unit was very clean and actually used it (I never usually use them at venues). It is quite high up on the wall but being 5'6 I could use it comfortably, just.
Got the pancake stack (bacon, dusting of sugar and maple syrup) and pot of tea, came to £13 for both which was well worth it. Tea was loose leaf and delicious, tea set so cute too. Pancakes was tasty and filling which was a pleasant surprise as im usually hungry after.
Atmosphere was very peaceful, warm and cosy. Decorated beautifully. Looking forward to going again very soon.
Easy for a solo cup or tea but also great place for a special occasion.
Vern Haumant
3 years ago
Truly beautiful little tea shop. Best looking shop on the high street and perhaps in the borough. We went for the Afternoon Tea and the food was fresh and delicious. Staff are great and at noon on a Sunday the shop was about 80% full with people having tea, coffee, brunch and baked treats. Happy to recommend and will go back regularly.
Mumma Bear
3 years ago
Its quite expensive here and one of the staff are quite rude and blunt asking if I had a booking!?
Jo Harvey
3 years ago
We had a wonderful experience here celebrating a 90th Birthday. Delicious cream tea ,sandwiches & savories and plentiful tea !!! Friendly,helpful service ....can't recommend this place high enough.
Michael K
3 years ago
Wonderful tea room. Delicious sandwiches, scones and cakes. Would highly recommended. Staff are friendly and accommodating. Good upstairs space for private hire.
Prav Makh
3 years ago
Went in for the afternoon tea. Was told we needed to prebpok but the owner was ever so lovely and allowed us to order it.
Everything was delicious as expected.
Sandwiches were fresh.
Spinach tartlet was mouth watering.
Scones were to die for.
Macha Battenburg was a new highlight
The Lemon blondie and Raspberry Posset was the perfect end.
Friendly service throughout, a beautiful lil Gem 💎
If you're ever this way, It is not to be missed.
Chef Grecco
3 years ago
Service was great, great atmosphere and the food looks good just lacking in flavour
Kat Garbutt
3 years ago
Gorgeous cafe, a real asset to the area. We were spoilt for choice. We had brunch and cakes. Lovely friendly staff. We will be back.
Ian Lucas
3 years ago
Parul Shah
3 years ago
Friendly teahouse, good food but bit pricey
Ordered house Welsh rarebit but a little confused when it arrived: excellent sour dough bread, loads of caramelised onion chutney and what looked cheese sliced or grated. The Diet Coke was flat- probably from a large opened bottle.
I will probably go before 12 and have brunch menu or afternoon for cake and tea
Jayne dearden
3 years ago
Visited this afternoon, my daughter and I had a cream tea…. what was served to us I could have bought at Sainsbury! Jam and cream from sachets, very small scones, it did not blow us away!
Jessica Thompson
3 years ago
We celebrated my Nan’s 60th wedding anniversary, unfortunately my grandad passed away and so we went out to celebrate on his behalf. I told Dottys Tea House and they surprised me and my nan with a lovely glass of bubbly and a beautiful dessert with a written message. Such a gorgeous little touch and my nan was very tearful and grateful. On top of this, the food was absolutely wonderful, everything was fresh and we were so full, we came back with treats and finished it off in the evening. The tea was plentiful which was nice to see as usually you only get a cup of two in other places. The atmosphere was lovely and the staff were brilliant. Thank you so much to the team, it’s our favourite little spot and we wouldn’t go anywhere else.
Joy Macdonald
3 years ago
Very pretty little tea house/cafe. Friendly and helpful staff today. We had tea , coffee and 3 different cakes. The tea was delicious. The cakes were average-one was a bit stale-and they were on the small side. It is worth being aware that a piece of cake is roughly £5. I was a little bit shocked by this price-worth checking before ordering. A pot of tea for 2 was £6 something. The 3 stars is about the prices primarily. Not sure that I would visit again due to the price unfortunately.
Worth knowing that they do have gluten free options.
Veronica O,leary
3 years ago
My friend joined me for breakfast, spotlessly clean, friendly, helpful staff. Food was superb + great atmosphere. Will return + suggest this place is well worth a visit.
Óscar de la Renta
3 years ago
I had two scones and the most delicious hot chocolate!
annabel han
3 years ago
It's a sweet decorated venue for locals. Charging London price for lunch and tea. Tea cost £4.5 and cheese on toast cost £9.
Club sandwich is huge none of us finished even half of it. Could be half the size and slight cheaper price.
C J
3 years ago
tia bryan
3 years ago
we came for the barbie brunch this morning and had a wonderful experience. the staff were so lovely and accommodating and attentive which made it a great experience. the food was also fresh and enjoyable. the place was beautifully decorated. i would recommend it.
Diane Monckton
3 years ago
I stopped here for a late afternoon cup of tea and a piece of cake .
Tea was perfect sandwhich egg and cress tasteless.
Slice of cake not the perfect light fluffy moist cake expected .
Either too much butter or something.
As it was looking more like a pudding the consistency.
So sad as staff nice service good .
Pretty tea room.
Mark Mullan
3 years ago
Coffee is excellent but £5.25 for a sausage roll is just a joke ..it did taste good but still not worth £5..25 for one sausage roll ..that's just greed in my opinion
Christine M
3 years ago
Our cream tea was lovely but my problem was with the pricing. On the website the traditional cream tea was priced at £6.95. However when I went this afternoon we were actually charged £9.95 pp. A discrepancy of 50% is pretty shocking and very misleading. When I returned home after checking the website again I phoned up. I was informed that this had been pointed out by someone else but the website had not been updated. I don't know if other items are incorrectly priced but at its kindest this is very sloppy and poor.
Sabrina Moutarde
3 years ago
We were a walk-in customer yesterday. We were seated quickly and given menus.
I ordered the salmon and broccoli fritatta. I wish I had taken a photo as whilst it tasted good, it was honestly the smallest portion ever. It would have fed a child the cost was £8.50!
After lunch, we opted for a sweet treat. My mum ordered a slice of lemon drizzle. It was dry, and I had absolutely no lemon flavouring in the sponge itself. We asked to replace it, which they did swiftly. However, what followed next was incredibly off-putting and should never happen in any food establishment. The server used her hands to put the cake my mum chose as a replacement onto the plate.
I asked for some more hot water, just to top up the cup that is pictured with this review. I was refused.. honestly, what does hot water cost? What is the value of good customer service/ satisfaction? This is terrible customer service! If I had asked for a whole pot of hot water, I could understand.
In conclusion, absolutely ridiculous, in my opinion. It's not our first time visiting. However, I will be in absolutely NO rush to head back, which is a real shame.
Deborah Thomas
3 years ago
Absolutely lovely welcome from a warm and lovely lady. Service great. Beetroot & Rose Petal latte was outstanding.. lunch of couscous salad was gorgeous
saima rajah
3 years ago
Hello lovely’s 🌹, first time I’ve been here and I must say such a delightful place to be🧁💯, I had the jacket potato with fresh orange juice, for dessert scone with clotted cream and jam, excellent staff members, service with a smile, hygenically clean place, will come again 🌹💯
Katy White
3 years ago
Highly recommend this lovely cafe! Selection of sandwiches, cakes, afternoon tea, milkshakes, coffees and ice cream. Lovely staff. Will be back soon!
Vivika Ward
4 years ago
Lived in the area for a while, but this is the first time we had time to try try this place. I mainly been a bit sceptical as some reviews are quite bad. When we walked in all tables seemed to be reserved, but staff found us a table quickly. We had lunch, 2 cafe lates and club sandwich and croque Madame. Price was a bit expensive £10 per sandwich, but it was really tasty! Girl who served us was really friendly and helpful, we had a very nice experience! And coffee was also excellent! We’ll be back! Recommend! Toilets also nice and clean!
Kasia Haładyn
4 years ago
The cake was okay, although I feel like it could be softer. Anyway, this place is worth visiting.
April CL Rose
4 years ago
Such an aesthetically pleasing and pleasant place all around. I took my son here for a little valentines date- he’s 5 and they were so friendly and attentive to both of us.
My son struggled to finish the milkshake, however staff let us take it away too!
Didn’t get any nasty vibes, everything was clean and tidied up ready for next customers. I only had a small brunch traditional tea, but could see and smell the rest, which I will soon be back to try!
Thank you so much! Xxx
Beki Swinfield
4 years ago
A charming and unique independent tea room.
From the moment you walk through the door, the staff are always friendly and eager to accommodate your requirements.
The variety of options available is impressive: a dedicated drinks menu, food menu offering both seasonal and staple items; and an array of enticing cakes on display. I just had to try one of the 'spooky season' delights!
In addition to this, Dotty's offers a range of different afternoon teas, though these are very popular so require advanced booking.
Definitely one of my favourite tea rooms that I happily return to time and time again.
Wendy McArthur
4 years ago
Birthday Brunch for 10! Delightful setting and the food was delicious. The cake we ordered was also lovely. Highly recommend x
Simona Marinkova
4 years ago
We enjoyed sharing brunch, which comes with pancakes, scones, yogurt and chocolate cake + coffee! It was a quite big size so good for when you are hungry. Delicious and the staff are friendly and helpful. I like the interior of the place as well. The coffee is good and strong.
Ps: we were served by very friendly guy, Georgi and he kindly gave us a box to take home the un eaten scones!
Pamela Elizabeth Almeida
4 years ago
The salmon scrambled egg on toast was salty. I've been told that it's salty because its smoked salmon! 😅 and they offered a lemon to added on🙆🏾♀️ no happy at all ! I expected a better food and experience due to the 4.5 ⭐s. They could add a salads or at least a tomato to compensate the crazy price the charge for a simple salty toast. I give ⭐ for the friendly staff and the coffe👍
Ron and Jackie Creed
4 years ago
We had a lovely afternoon tea in this quaint tearoom where we sat surrounded by plants watching some unusual birds on the bird feeder.
We enjoyed ourselves so much we are coming back with 3 other relatives this time.
Deepti Miller
4 years ago
Popped in for an impromptu sparkling cream tea today, rather refreshing in the heat! Done to the usual Dotty's standard with lovely warm scones, perfectly chilled prosecco and all conveniences for the two babies we had with us and now they are going to be serving ice-cream too! Love having a unique tearoom in our local high street to enjoy with friends and family. The lady waiting on our table was very kind and helpful too.
Christine Perrett
4 years ago
Dropped in on Saturday for a coffee and a catch up with a friend. We both had eggs benedict and tea. It was exceptional, I will be back to try their afternoon tea, which looked to a very high standard. Top marks ladies. Oh, and the staff were lovely.
Sandy Kenneally
4 years ago
A lovely and quaint cafe, tea room, cake shop. There is a wide selection of both sweet and savory options. The staff are friendly, the tea rooms spotless and the decor very well designed. If recommend this place and go back again.
Lauren Williams
4 years ago
Delightful Dotties! I went to this amazing Tea House in Carshalton today at 3:30. I think this Tea House is an up and coming one, it was absolutely lovely and so much better than I imagined.
The staff were absolutely brilliant, the customer service was definitely a cut above. The waitress noticing we were struggling with making a decision started to help us narrow down our options by asking questions like hot or cold and when we got near a choice she made a recommendation. She was so friendly and clearly enjoyed working where she was as did the other genuinely smiley staff.
The food was great. We had scones, tea (a special herbal blend), a cappuccino and a lemon drizzle cake. The cake and scones were light, fluffy and full of flavour. My tea was bursting with flavour. Presentation of our food wasn't novel, there are many vintage tea shops presenting baked goods on china. However, we did see presentation of other food, such as their avocado on toast which weirdly had a really playful vibe to it.
The overall feel of the place was a 10/10 for me, it was well styled and there was a huge attention to detail evident. Love has been poured into the place from the well chose decor to the fab vintage vibe playlist you just cant help sing along to. The staff have obviously been chosen for their ability to add to the vibe of the place, all seemingly playful, smiley, energetic and knowledgeable about the food.
I utterly loved it! Special thanks to our smiley waitress today and hats off to your customer service skills.
Eve Rodrigues
4 years ago
The afternoon tea was one we had wanted to experience for a long time, I had ordered this in advance to celebrate the queen's jubilee. Then two days before the day I got a call to say I have only booked one afternoon tea item for 3 people. She said its not for sharing, I had to explain that once we are seated I would be ordering something else rather than all of us having the same thing, she mentioned again that the afternoon tea is not for sharing. I didn't feel like eating cold sandwiches for lunch but my kids love scones and cakes plus I love this tradition to think how they did it back in the olden days. On the day, Dotty was lovely and welcoming, she really made us feel welcomed like a mother hen, the food was excellent, at least we didn't have to deal with the lady from the front end. I was just feeling paranoid after the phone call and couldn't enjoy completely with thoughts running through my mind but I'm still glad I didn't cancel after that call simply because the lady over the phone made me feel like it was a bad idea, in time I will forget her, my son enjoyed the afternoon tea as I have dairy allergies but he shared with his sister and we were all happy with the food.
Margaret Fuller
4 years ago
My Mum and I had a beautiful Platinum Jubilee afternoon tea at Dotty’s today. Delicious sandwiches and scones and gorgeous cakes. Such a pretty tea room and a lovely, friendly atmosphere too. Will definitely be back. Thank you Dotty’s!
Harry Legge
4 years ago
Excellent place to visit. There is always a great choice of cakes to pick from, and the staff are always very helpful, friendly and welcoming. It has a nice feel to it. A lot of trouble has been taken with the design too.
Johnniewon
4 years ago
Local tea shop. Friendly staff. A bit like visiting a favourite aunty. Tea good, but could offer a wider choice. Cakes and sandwiches were excellent.
Jessica Faulkner
5 years ago
This is the second time I have visited Dotty’s Teahouse. I have never sat in, but I always grab a piece of cake/ drink when passing. They are too good to just walk past!
The hot chocolate is one of the best I’ve had, and the classic Victoria sponge is really yummy.
Really recommend you come here!
Lucy Ball
5 years ago
Such a beautiful little spot for brunch, lunch or just a nice cuppa tea. Lovely friendly staff and an amazing selection of baked goodies to choose from. This was our first visit to Dotty's but I will definitely not be our last. Thank you.
Carolyn Lawrence
5 years ago
I celebrated my 60th birthday with afternoon tea and friends at home. The service was excellent and the delicious cakes and custom sandwiches were delivered in the morning. They were beautifully boxed and my guests loved them. We had a fantastic day as a prequel to the big party at the weekend
Thank you Rebecca and the team for a lovely spread.
Rory O'Connell
5 years ago
Haven't had an Afternoon Tea/Lunch in a very long time so this was the perfect place to go. Food was delicious, butternut sq & sw potato soup aswell along with a Club sandwich followed by a baked scone (with cream and jam). To drink a Pot of Tea (Assam) in decorative tea cups and strainer. Decor was very colourful with a bouquet of hanging dried flowers. Service with a smile and very welcoming, will be back.
Sheila Pursey
5 years ago
Cute cafe with cheerful decor. Suggest booking as it can get busy. Friendly service. Cakes baked on site and great selection. Happy customer - would recommend.
Nomie B
5 years ago
Amazing cafe! Breakfasts are so good and the cafe is beautiful inside and out. Even a separate roomfor celebrations such as birthdays, baby showers. I will be returning..
Daian Marsh
5 years ago
I enjoyed an afternoon tea at Dotty's Teahouse. It was a set menu with delicious sandwiches, scones and homemade jam, loose tea and cakes. I was disappointed with the scones which were very dry so marked it down. The cakes were nice though. I'd definitely go again as it is local to me.
FK W
5 years ago
Booked a table to meet with a couple of friends on a weekday morning. Staff were lovely except for one member of staff who spoke rudely to us a couple of times. She seemed uninterested in our dietary restrictions. There are hardly any vegan options at all. The only things we could order was a houmous wrap, hot chocolate (made with plant based milk) and a flapjack. The flapjack was very sweet, must have been drenched in golden syrup. I couldn't finish it. I would go back only if they added more vegan options to their menu. I asked about vegan cakes on their Instagram and was told they have some but nothing was vegan in the cakes section. Such a shame. Their loss really. It would make business sense to cater for those on a plant based diet.
Laura McEvilly
5 years ago
First time I've been here. The staff were so friendly and the food was delicious. The place is absolutely beautiful. I can't wait to go back!
Heather Tennant
5 years ago
Today I came for the afternoon tea! The wizard afternoon tea! It was amazing!! The food was soo yummy!! We got extra sandwiches! The cakes were amazing. The staff were lovely really chatty friendly and so helpful. I had a buggy and they put it away so it wasn't in the way. Been a few times definitely coming back! And would recommend to everyone to try at least once!
Bora Gurel
5 years ago
Good tea house, serves a selection of breakfast and lunch fare. The tea menu is quite extensive. Quite busy most of the time and the table space is somewhat limited, so it's a good idea to call ahead and reserve a table.
John Tindall
5 years ago
My wife’s birthday began with breakfast at this outstanding house of quality. Tremendous service. Great food. Lovely surroundings. Worth ten stars.
Ann Spencer
5 years ago
The whole experience of visiting this Teahouse was wonderful from entering to leaving.
The food was beautiful and well presented.
The staff were very informative and attentive.
Will definitely visit again.
Rajesh Krishnadas
5 years ago
Quaint little tea shop in Carshalton! Always busy and advise booking in advance, although there is room for walk-in.
Large selection of hot drinks, and tasty little bites, along with cakes, and sweet delights!
Afternoon tea packages are good too, although yet to try. Definitely will do so soon!
L Botts
5 years ago
Beautiful setting and wonderful staff who were friendly and more than accommodating! Food was delicious and took plenty home with us to enjoy from the counter. Thank you!
Helen Gore
5 years ago
Absolutely fantastic. Better than top London Hotel afternoon tea. All freshly made and very tasty. Service was excellent. Highly recommend
Alex
5 years ago
A really nice and friendly place, the staff were great and the food was nice. Menu has a good choice and also has great options for young children. Only complaint was the milkshakes were not cold enough but a minor issue.
Sheila Boswell
5 years ago
We spent the afternoon celebrating our friends birthday in this wonderful and beautifully decorated teahouse. Dotty and all her staff welcomed us with warmth and joy. The afternoon tea was so elegantly displayed and very delicious. All items were of a very high standard freshly baked cakes and sandwiches really tasty. We will definitely be back to enjoy some more Thank you Dotty and all your amazing staff. HIGHLY recommend!
Nigel Taylor
5 years ago
REALLY LOVELY cafe, with brilliantly caring staff, (Natalie, amongst others), who provide a warm welcome to all sorts of people, including cyclists out for a gentle bike-ride on a Saturday afternoon. The machiato's looked interesting, whilst the English Breakfast tea, (served in a glass tea-pot), was good, and the cakes are/were DELICIOUS! Thank you so much for your friendliness and great cakes. We shall return, often.
Umar M
5 years ago
Had an amazing afternoon tea with the family, everyone here is so friendly and the kids had a great time. All the food was just amazing, can't wait to go back.
Catherine “Caff” Brown
5 years ago
Beautiful, friendly, lots of tasty treats! Relaxed atmosphere. Excellent afternoon tea, served on pretty china by lovely people.
Very welcoming and professional service.
Penny Smith
5 years ago
Highly recommend! I have never been disappointed - the cakes are always delicious and there is a large selection. Great atmosphere and lovely staff!
Fiona “Tigerclaws” M
5 years ago
Received my afternoon tea today and we were all in heaven. Everything was so fresh and tasty, sandwiches were in a separate box away from the cakes and we could not have enjoyed it anymore. First time ordering and definitely will not be the last. Thank you so much Dotty.
Halime Taştan
5 years ago
We booked this place for birthday celebration as a small group of friends. Although the details were spoken on the phone before coming we had a confusion about placement. It is acceptable that this kind of misunderstandings sometimes happen but except one polite staff others were very rude while explaining the situation. Especially a woman I don’t know if she was manager or not , from her servicing to the body language, was not friendly and made me feel unwanted there. If only I had not chosen this place but never again.
Suzi Keville
5 years ago
Wonderful food lovely ladies who work thank you for a lovely time very nice food ❤❌
su campion
6 years ago
Just had an afternoon tea for 2, and a little dots afternoon tea delivery today for our 10th wedding anniversary. Amazing quality, the smell was so delicious that my kids and husband couldn't help themselves by 'testing' some treats when I went out of the kitchen! Thank you Dotty's Teahouse, we will definitely be back! Great delivery too by your delivery guy.
Stephen Beale
6 years ago
Ordered a surprise lockdown afternoon tea for my wife's birthday, she and I were delighted. Excellent food and very efficient service. Scones were surprisingly big and delicious, will finish the brownies for breakfast ?. Nice finishing touches and would definitely recommend.
Janet Rimmer
6 years ago
We ordered afternoon tea for our 30th anniversary not sure what to expect and were very pleased with what arrived. The beautifully prepared sandwiches, cakes and scones were a delight. Lots of little touches made it feel very special. The ordering and delivery were stress free. Would definitely do it again
Christine Smith
6 years ago
Absolute life saver! I ordered afternoon tea and a Victoria sponge cake for my daughters 21st lockdown birthday. In these difficult times it was perfect, I created a vintage tea room 'at home'. Delivery arrived in good time and the array of cakes was spot on! Great service.
karen rendall
6 years ago
Ordered an afternoon tea online as a surprise for our mum's birthday. She was over the moon with the presentation and abundance of sandwiches and cakes included. The Happy Birthday message was also a lovely touch.
Thoroughly recommend ?
Judy Rimmer
6 years ago
Lovely Afternoon Tea for Two in a gift box. Beautifully presented, all delicious to eat. Loose tea in nylon bags too. Thank you.
jane weir
6 years ago
I ordered an afternoon tea for my parents which was delivered on time and was well packed. The food was beautiful and there was lots of it. A fabulous birthday present for my Mum.
SARAH WALLACE
6 years ago
I've had breakfast at the teahouse, which was very nice. Also had a delivery of afternoon tea, which was delicious. Would definitely recommend :)
Alma Bano
6 years ago
The best afternoon tea in Carshalton! It felt like being in Alice in Wonderland. Alma(I finally met another Alma!) was lovely, welcoming and very helpful with our request. Definitely going back once lockdown n.2 is over ♡
Wendy Willis
6 years ago
Have ordered two afternoon teas from Dotty's. One for myself and a present for a friend. Mine was just lovely and my daughter loved the way it was presented. I also had a child tea as well and my 3 year old grandchild thought she was so grown up. Jam sandwiches are one of her favourites, and the cakes she had went down a treat with grandad as well. All in all pleased with this and will try the breakfast box next.
My friend has phoned to thank me for the gift. She has said the sandwiches look great, as she is a vegetarian not always a great choice but she was well happy. And said she will be saving some for tommorrw. The bubbly is in the fridge and she is ready to go.
The delivery option is fantastic especially in lockdown, and it is a great gift to send to friends as a pick me up. It is a shame that the minimum spend is £20.00, but can understand why this is the case, but I would be able to send the £10.00 scones jam etc to more of my volunteers. But will definitely be ordering again soon.
Thanks for the pick me up Dotty's.
na p.
6 years ago
You simply can't miss this lovely pink Tea house on the corner!!
The food here is amazing and definitely coming back to get more food pictures for my blog!
Pauline copeman
6 years ago
Fabulous decor
Yummy food. I had pancakes with bacon and maple syrup with a pot of English breakfast tea.
Friendly staff
I wi definitely be visiting very soon
Thank you
Jane Powney
6 years ago
It's great that Dotty's has re-opened. We had a lovely breakfast here in a charming setting. All of the staff were friendly and helpful and their 'covid secure' arrangements are excellent. We look forward to visiting again.
carol crimin
6 years ago
Great place to have tea and cake, staff so attentive, food and ambience wonderful,! Go see for yourself
val apid
6 years ago
Very beautiful place with amazing costomer service!
Kelly Cox
6 years ago
Love this place! Friendly staff and great food. Love coming here with my little girl.
Billy Harris
6 years ago
Great staff, very friendly and attentive, food was lovely will definitely be back again!
Mark Wilkes
6 years ago
The staff was very friendly and attentive and the food was excellent, would recommend to go and enjoy
Joel Jey
6 years ago
Good experience, tasty finger sandwiches and cakes. Went for my mum's birthday and she enjoyed herself.
danielle smith
6 years ago
Really good service, friendly staff food very nice
Chris Wileman
6 years ago
You will not find a better tearoom anywhere! Amazing!
Mark Hopper
6 years ago
1st visit for me today and unfortunately I was underwhelmed. To be fair my wife & daughter have been before and I was probably expecting a little too much based on their previous reviews.
I had the cheese on toast but was disappointed to find the bread was just plain old medium sliced bread. I was expecting some nice home made bread or perhaps a thick slice of sourdough.
My son-in-law to be had the fully loaded pancakes but found the sausages very disappointing and the scrambled eggs had clearly been microwaved and were overcooked so he left both items. Both looked very anemic, in fact the eggs were almost white, and the pancakes were quite small.
The waitress was very attentive and said she would take the eggs and sausages off the bill which was a very nice touch. However when it came this didn’t seem to have been done. I pointed this out to him but he didn’t want to make a fuss and as it was his treat I felt I would respect his wish.
With the eat out scheme the bill was acceptable but without that discount I would definitely have been inclined to push the point.
On the upside the cakes looked delicious and the tea was excellent. I took a piece of carrot cake away (purely for research purposes you understand!) but haven’t had chance to try it yet.
Aimee Warren
6 years ago
Lovely breakfast this morning. Took a bit of cake for later... because well it would be rude not to! Staff are lovely to ??
Mandeep Sandhu
6 years ago
We had a fabulous first experience. The food and drinks were lovely. We had the prawn baguettes and cream tea. The scones were some of the best I’ve had. The service was amazing, with staff checking up on us a few times to make sure everything was okay and clearing away things that we were finished with. Pricing is very reasonable. Will definitely return and recommend.
Clare West
6 years ago
Wonderful customer service and fabulous food, makes living in Canada and ordering presents for our lovely friends and family back home an absolute delight, knowing how much care and attention you give.
Thank you to the wonderful young man who called me to confirm that our order dates were correct!
Will be sending gift cards out now you are back open!
Paul Gibbs
6 years ago
Afternoon tea for my wife's 60th during lockdown. Sandwiches, scones and cakes were excellent, will definitely use again.
Drevie Equestrian
6 years ago
I attended a retirement gathering for our local Headteacher yesterday, and they put on a marvellous afternoon tea, with boxes and boxes of the most delicious afternoon tea goodies imaginable!
Scrumptious!
Natalie Reynolds
6 years ago
Received an afternoon tea delivery for my birthday and it was a real treat - tasty sandwiches, beautiful scones (with proper roddas clotted cream) and more cakes than we should have been able to finish in one sitting... though we managed somehow! The fruitcake in particular was delicious. Would thoroughly recommend.
Hema Raj
6 years ago
We ordered an afternoon tea box and a children's box for my son's birthday and Dotty's certainly didn't disappoint. The sandwiches and cakes were lovely, all fresh and so tasty. There was definitely plenty to go around. The scones were absolutely out of this world ! They delivered earlier upon request and even wished my son a happy birthday on the delivery card. Certainly wouldn't hesitate to order from them again and will look forward to popping into the cafe sometime.
bridie hug. A1
6 years ago
My son and daughter in law surprised me with a home delivered afternoon tea. It was absolutely delicious. From the sandwiches to the scones (they were huge) and cream and jam and the home made cakes and strawberries it was 5* all the way. Will definitely visit the tea house when lockdown is over.
Charlie Prince
6 years ago
Ordered an “Afternoon Tea for 2” delivery for my mums birthday and it was absolutely lovely! Great selection of cakes, each one delicious and beautifully presented in box. Lovely finger sandwiches - again nice selection and more than enough for 2 people. Really pleased and my mum was over the moon with the surprise. This was a recommendation to me, and I will be ordering again. Thanks Dotty’s
C M
6 years ago
I ordered an afternoon tea box for my Mother's birthday. She was delighted! It was beautifully presented, freshly made and tasted delicious! Thank you Dotty's.
Carolyne Street
6 years ago
We ordered the VE Day celebration box and Tea for 2 for our VE Day front garden party and wow! the food was amazing. Beautifully presented and a wonderful selection of sandwiches, cakes and nibble. Absolutely brilliant service, excellent selection. Will definitely be back again. Thank you.
Rachel Alred
7 years ago
Lovely place to go with friends or even treat yourself to some time out with a book. Great food, service and atmosphere. Would highly recommend.
Tanya Herbert
7 years ago
Lovely service here, very friendly and helpful. The cheese on toast is to die for!! The best I've ever had!
emma smith
7 years ago
Beautiful tea room but the vegan gluten free cake was very dry and not very flavoursome. Try using apple sauce, 1/4 cup per egg. This makes any VGF cake beautifully moist.
Michal Wiczynski
7 years ago
Amazing staff, very friendly, helpful and organised. I might be wrong, but I think the cook has changed. Nothing unusual, just noticed the pancakes are a bit different now, more fluffy, less sweet (and this is a good thing), and...just different. And we loved it! Eggs Benedict/royale - amazing as always, great presentation, very clean, not too runny, just perfect.
Hayley Brockie-Dunlop
7 years ago
Perfect spot for a celebration with friends. Brilliant, efficient service despite being a busy day (always worth booking). Delicious afternoon tea with lots of yummy leftovers which they were happy for us to box up and take away with us. Thank you!
lauren White
7 years ago
We recently booked Dottys Teashop for my friends baby shower and it didn't disappoint. Staff went out of their way to help us and accommodate us. Abby was our main server for the day and was extremely attentive, and very polite and friendly. The food and drink was od a high quality and more than enough for us. Will definitely visit again
Kath dugard
7 years ago
I went for a meet up with my girliends, and took two girls, age 10. They were excited to go, but we were put in the babies area out the back amongst tantrums and tears of younger children. Instead of being treated like young ladies the girls were given plastic plates and beakers instead of pretty plates/cup and were treated like much younger kids. The lady serving was quite abrupt and not very friendly. We didn't even have a tablecloth!
Meena TS
7 years ago
What a hidden gem! Discovered this lovely little boutique cafe via friends and visited for an Xmas Afternoon Tea experience - pretty decor, great selection of tasty sandwiches, scones & treats and really friendly staff. So lovely to be able to experience this locally.
Gracie Wojnarowski
7 years ago
Great selection of teas and coffees. Very lovely and friendly staff. I spend good time with my friends and will came back again for lunch soon.
Elizabeth Anderson
7 years ago
What a gorgeous little tea room. The place really feels like a passion project - the decor is adorable with great attention to detail it's super cosy. The staff are so friendly and bubbly and the food was divine. I had the tuna cheese on toast... it was epic!
Clive Parris
7 years ago
Took 2 granddaughters here for morning Halloween stories and songs while my wife and I had morning cups of tea. They thoroughly enjoyed it .Lovely cups of tea and very friendly staff. Definitely going to come back for afternoon tea ,sandwiches and cakes. Thank you.
Patricia OCallaghan
7 years ago
Real old fashioned tea shop. Many retro pieces. Delicious cakes. Good gluten free choice. Staff very friendly
Emma Wilson
7 years ago
Had the ploughman’s, a new addition to the menu. Fabulous - really tasty and would be great to share. Really enjoyed the coleslaw and pickles - lovely bread - it was delicious. Coffee fab as always but there large coffee isn’t large enough for me!!
Rae J
7 years ago
Lovely tea shop with vintage decor. We attended today for afternoon tea. The selection of sandwiches,scones and savoury we’re delicious and plentiful we have taken some home.
The staff are amazingly friendly and attentive, we will be visiting again.
Fiona Stuteley
7 years ago
Such a pretty tea room. Great for vintage lovers. The staff are super friendly and the food is utterly delicious! I recommend the Victoria Sponge!
Coralie Sheppard
7 years ago
Nice friendly place to eat/drink. Lovely cakes. Not the best milkshake in the world, but ok :)
Michelle Klein
7 years ago
A nice little tea shop. The service was great, my only complaint is there is not enough vegan options. Avocado on toast, that’s it. Also only soya milk available and a couple of vegan sweet options. Unfortunately I won’t come back because of this reason. ?
Nedy Chucky
7 years ago
Simply amazing!!
Been with a friend and I can say that everything was wonderful in "Wonderland"
The staff were very friendly. We had two amazing salads. One with tuna and the other one with ham. Good portions, so exactly what we needed. The place is a fairy tale. Highly recommend this gem.
Debbie Lunn
7 years ago
Nice little cute place for an afternoon tea. Very attentive. Nice sandwiches although they didn't seem to restock sandwiches... Spoilt by teas at the Ritz where they do I guess lol.
Aimara Magana
7 years ago
Great coffee. Good selection of teas and cakes. Nice afternoon tea. Excellent customer service every time.
Elena edrewett
7 years ago
Lovely atmosphere and decor. Only had a scone as it was on a weekday stoyd 4pm. Need to try the proper cream yes experience
Guy Girard
7 years ago
Their coffee is a real treat. It is dark and rich. My partner and I love strong coffee and gladly found this place. We already put in our list to go for coffee.
Elizabeth Husbands
7 years ago
Lovely little place on carshalton high street. Easy to get to by public transport and has mostly inside dining but does have a couple of tables outside. Perfect when it's really warm. Staff very friendly and attentive without being intrusive.
Alison S
7 years ago
Dotty's has a vintage vibe, due to the decor & music. The staff are friendly and helpful, and the food is very tasty. Would recommend.
Sheena Maclean
7 years ago
Lovely afternoon tea. All homemade. Good choice of teas.
charlene sterling
7 years ago
Little hidden Gem. Loved it! Cakes were out of this world. Tip: bring a little cardi, can get a bit nippy in the back.
Rachel Alsop
7 years ago
If I could I would put more than 5 stars for sure.. We went to Dottys tea house today. The service was amazing. Such friendly staff, Will definitely be going back again. Food is amazing. And wow the cakes.
Thank you again for making us feel so welcome.
Simon Flower
7 years ago
Very nice atmosphere. Good fit afternoon tea. Slightly pricey
Rikki Marsala
7 years ago
I took my mum and aunt visiting from Australia. We had the Alice in wonderland afternoon tea. So much food. Amazing price and we all had a wonderful time. I was heavily pregnant and looked after by the staff getting me a different chair etc. Endless top ups. We had a wonderful time. Can't wait to take my mum back in August 2019 x
William Gibbs
7 years ago
Lovely retro tea house, Ideal place to take mums and nans. Old fashioned tea strainer china cups and cream teas etc
Wenche Hoel
8 years ago
Charming, cosy & creative - love the concept of a friendly, flowery, pink Alice in Wonderland place. Also great for throwing kids birthday parties. One of my favourite coffee shops.
Daniel Rodrigues
8 years ago
This place is amazing - I had arranged a birthday treat for my wife and accidently booked the wrong place! They were very busy but kindly accommodated us so that my wife’s birthday wasn’t ruined due to my mistake! They served us quickly, were lovely and friendly and even put a candle on one of the cakes!!!
I would really recommend this place to all - a lovely, quaint little tea room with lovely, friendly staff and tasty sweet treats!
Terry Watts
8 years ago
Superb tea shop. Very nice selection of sandwiches and cakes and drinks. Would recommend. Friendly staff.
claire Sales
8 years ago
Really nice tea room. We went for lunch and the sandwiches and cake were lovely. The staff were friendly and welcoming.
But the real star was the tea, I had three pots! Delicious and fragrant Earl grey. Planning to book in afternoon tea there soon.
Pauline Shrivell
8 years ago
Best peppermint tea I have ever tasted! Popular choice so make sure you have booked.
Sarah Wolstencroft
8 years ago
Lovely place to go for lunch or afternoon tea. The atmosphere is very nice and the staff are friendly and attentive. The cheese toast was delicious and you do get quite a good amount of food for the price. The cake was also pretty great.
Ingrid K
8 years ago
What a little gem! Decent sandwiches and good service. Cake was fluffy and moist, just right. Can't fault Dotties. Will be back!
Jaquenetta Hoyle
8 years ago
Lovely little tea house. Lovely mismatched crockery. Lovely cream tea with big pot of tea. Interesting home made cakes, chocolate and mint, poppyseed and orange.
Agnes Hagan
8 years ago
Cute and cosy teahouse with lovely cakes and lots of tea varieties. It could do with a revamp of the furnishings but that sort of adds to its charm.
Kas Wynn
8 years ago
Such a lovely little tea shop. A relaxed atmosphere with a good choice of options on the menu and home made cakes too. Will definitely go back to try a brunch as the food looked scrummy.
Michael Cawley
8 years ago
Always receive 1st class service. Today was no different. Great food and great coffee. Even took some cake away for later.
David Bamberger
8 years ago
Lovely place. Super friendly staff. Great coffee and scone with jam and cream to die for!
S MD
8 years ago
Nice quirky coffee shop.v small cups of tea and coffee,I'm used to larger mugs. Some nice home bakes but most of menu is regular shop brought things. Nice selection of teas.
Chris Last
8 years ago
It looked amazing but I visited the chip shop next door which I would also recommend. Google always asks me to review places that I have only walked past...I will pop in for a nice cup a tea one day soon.
Daniel Taylor
8 years ago
Thankyou very much for perfectly good tea and coffee also the food is amazing fresh baked cakes as well appointed for our appreciation we visited boss enjoying hoilday god bless
Sneha Surana
8 years ago
This tea room is really cute and has baby pink walls with tea pots over them. Really cute ambience and amazing staff. They serve scrumptious scones with clotted cream, marmalade and English tea. They also have a mouth watering range of freshly baked cakes. Our usual breakfast spot.
Tara U
8 years ago
I've been here many times now and always enjoyed it. They are so friendly and helpful to those with babies. There is space at the back to bring your pushchair in and sit down. There is a little play area in the corner for children - toddlers upwardsI would say. Table service with friendly waitresses. Lunchtime mealdeal is great value and yummy. Don't forget to use your Carshalton mum's badge/card if you have one ??
veronica de boer
8 years ago
Pleasant venue with good service and food choices. Tea party for 5 went well ...only issue was loud background music and road noise...sit away from the door. A lovely afternoon...
Anna Hills
8 years ago
Quaint tea House in Carshalton Village. Friendly service, excellent selection of teas and nice atmosphere. None of the crockery match but that adds to the charm of the place. Tea is always served in China cups for the best taste.
Dominic Miqueleiz
8 years ago
Fantastic, great service, excellent coffee and tea! Sandwiches tasty and we went to an excellent birthday party there today. The service though was really really good!!!!
Kate Donaldson
8 years ago
Lovely little cafe. Space out back for children to play while you enjoy a cuppa and a cake! Friendly staff.
Sue Shearer
8 years ago
A lovely vintage and pink tea house. We had a lovely afternoon tea with lots of yummy food to celebrate my hen party.
Andrew Hope
8 years ago
Such lovely people running this place.. really welcoming and go the extra mile. We had the afternoon tea and was well worth the 25 pounds (couldnt finish it all and really tasty) i would give 6 stars!!
jayne feitham
8 years ago
Went to Dotty,s tea room today we travelled from petersfield in Hampshire wow what a find such a nice tea room and I have to say one of the best I have been too in a long time .Its a really nice thought out place loved it staff so nice and your made to feel very welcome and nothing to much trouble.we had a cream tea fab .We will be back very soon so all you people out there go and treat yourself .??
Saadia Satti
8 years ago
Great food, lovely ambience. Excellent service. Pancakes drizzled with maple syrup, the perfect post night shift breakfast.
Ellen Burrage
8 years ago
Booked a table for my friends baby shower and it couldn't have been more wonderful. The afternoon tea was delicious and there was so much of It! Great value! The staff were flexible and accommodating of all our requests. They let us decorate the table, added us an extra chair and helped us with a toast. It was a lovely afternoon and I send a massive thanks to the team for their hard work! Highly recommend!
Dawn Harvey
8 years ago
This place is no longer a secret! The staff are wonderful the choice of tea is amazing and the sandwiches and cakes are to die for! Little Eden will be back for more after Zaras baby shower today. Thank you for such a beautiful experience ???
Val Tull
9 years ago
A pleasant enough experience
Service very nice. Food nice. We have been meeting at Dotty's for a year. Time for a change. The menu has not changed much.
Laura Thrower
9 years ago
Lovely tea room. Very mum and baby friendly. I felt comfortable feeding my baby here. Tasty food and drink. Friendly and helpful staff.
Dave R
9 years ago
Really delightful tea room with lovely food and excellent cakes. Décor is cute and homey without being kitsch. Staff are super nice and friendly.
Mandy Emerton
9 years ago
Good experience and the food was good. The we had between us was delicious. Will be back!
Barbara Matthews
9 years ago
Lovely place for lunch. It is only a tea room so do not expect to get dinner here. The food is great and the staff are helpful and friendly. Xx
Gemma Oakley
9 years ago
Absolutely fantastic. Lovely staff. Made our party of 12 feel so special as it was a birthday celebration we considered this a real treat and was welcomed from the booking.... THANK YOU
Matthew Vincent
9 years ago
Friendly staff, and excellent cakes. Perfect place for a nice afternoon tea. The Coke float is a real winner, and comes in a jar style glass. The place might look small from the outside, but there's plenty of room in the back, along with a children's play area ( toys and books ).
Matt Jones
9 years ago
Best cheese toastie I've had in years. Staff are brilliant too.
gemma booth
9 years ago
Gorgeous food and cakes and great if you have children as there's an area at the back where they can play. The staff are really friendly. My fave place for lunch in the area. We need more Dotty's!
Lucy Watters
9 years ago
We had a wonderful tea here this afternoon for my sisters birthday. The staff were lovely, attentive without being intrusive and you felt that nothing was too much trouble. We were offered more sandwiches when we cleared the ones that were brought out in no time!! Ended up taking a doggy bag home of the cakes we couldn't finish! Can't praise them enough and we will definitely be back .
Valerie Tull
9 years ago
Lovely surroundings and service. Foid us excellent, Dotty has good ideas at serving toasties and sandwiches. Different flavours. Cakes.... Scrummy.
Alex
9 years ago
Great place to come in to have cakes and tea ?
Simple but great Deco inside but you feel the love and service all around.
Highly recommend ?
Diane Coe
9 years ago
I visited Dolly's Teahouse for the first time today with my sister and great niece and was so impressed....I loved the atmosphere,it was so friendly,clean and welcoming,the hot chocolate is to die for as well as the cake and bread pudding,lovely clean toilet and a nice little children's play area, we wasn't rushed to give up our table at all and there were lots of little interesting bits and pieces you could purchase around the Teahouse....all in all I would highly recommend Dolly's if you love the traditional cup of tea in China teapots and cups and wonderful cake....as well really nice staff and good prices too!
Sue D
9 years ago
This place is a rip-off. They only sell basic sandwiches, so the make virtually 100% profit. It is so over priced that I cannot believe anyone would pay what they are charging.
They have put this place together with the minimum of attention to floor or chairs. I think that people cannot see past the buntin and artificial flowers.
Alison Busby
9 years ago
Wonderful service, staff and food, can't wait to visit sgain
Claire Bailey
9 years ago
It's a warm and friendly atmosphere. The staff are very welcoming and friendly, with fantastic and efficient service. They run events for children in the holidays, pottery painting is one they're running this summer. They are very focused on making people of all ages feel welcome and at home. There are two rooms, the back room where we sat was spacious and there were toys for toddlers to play with. I loved it and can't wait to go back again.
uncle phis
9 years ago
Had tea at Dotty's today with a friend and her little baby. I was really impressed with the attentive and friendly service from all the staff, without being in your face. It is a charming place that is welcoming to families with small children and babies. We enjoyed delicious toasties, tea, coffee and cakes, all very reasonably priced and served in spacious, bright, clean and tastefully decorated tea rooms. Perfect spot for something to eat and a relaxing chat. Thanks for a lovely time. It made catching up with my friend really special. I look forward to returning soon. Phyllis.
jacqueline barber
10 years ago
I visited here today with my family who have recently moved to the area. We were a little late for our booking but they could not have been more accommodating and offered us a lovely welcome. What a lovely environment and the most friendly of staff. We had a pot of English breakfast tea, cakes and scones with jam and cream. A most delightful experience. We will return.