How are we doing?
We love our Teahouse and our wonderful customers, who we strive to deliver a memorable experience for. YOUR opinion matter to us. If you get a moment we would love to hear your thoughts.
It's a warm and friendly atmosphere. The staff are very welcoming and friendly, with fantastic and efficient service. They run events for children in the holidays, pottery painting is one they're running this summer. They are very focused on making people of all ages feel welcome and at home. There are two rooms, the back room where we sat was spacious and there were toys for toddlers to play with. I loved it and can't wait to go back again.read more
Claire Bailey
04:42 24 Jun 17
Had tea at Dotty's today with a friend and her little baby. I was really impressed with the attentive and friendly service from all the staff, without being in your face. It is a charming place that is welcoming to families with small children and babies. We enjoyed delicious toasties, tea, coffee and cakes, all very reasonably priced and served in spacious, bright, clean and tastefully decorated tea rooms. Perfect spot for something to eat and a relaxing chat. Thanks for a lovely time. It made catching up with my friend really special. I look forward to returning soon. Phyllis.read more
uncle phis
18:53 27 May 17
I visited here today with my family who have recently moved to the area. We were a little late for our booking but they could not have been more accommodating and offered us a lovely welcome. What a lovely environment and the most friendly of staff. We had a pot of English breakfast tea, cakes and scones with jam and cream. A most delightful experience. We will return.read more
jacqueline barber
20:18 08 Apr 17
Wonderful service, staff and food, can't wait to visit sgain
Alison Busby
06:49 20 Jul 17
I visited Dolly's Teahouse for the first time today with my sister and great niece and was so impressed....I loved the atmosphere,it was so friendly,clean and welcoming,the hot chocolate is to die for as well as the cake and bread pudding,lovely clean toilet and a nice little children's play area, we wasn't rushed to give up our table at all and there were lots of little interesting bits and pieces you could purchase around the Teahouse....all in all I would highly recommend Dolly's if you love the traditional cup of tea in China teapots and cups and wonderful cake....as well really nice staff and good prices too!read more
Diane Coe
18:57 13 Sep 17
Great place to come in to have cakes and tea 😁Simple but great Deco inside but you feel the love and service all around.Highly recommend 👍read more
Alex
08:13 21 Sep 17
We had a wonderful tea here this afternoon for my sisters birthday. The staff were lovely, attentive without being intrusive and you felt that nothing was too much trouble. We were offered more sandwiches when we cleared the ones that were brought out in no time!! Ended up taking a doggy bag home of the cakes we couldn't finish! Can't praise them enough and we will definitely be back .read more
Lucy Watters
19:27 18 Nov 17
Gorgeous food and cakes and great if you have children as there's an area at the back where they can play. The staff are really friendly. My fave place for lunch in the area. We need more Dotty's!read more
gemma booth
17:18 23 Nov 17
Best cheese toastie I've had in years. Staff are brilliant too.
Matt Jones
14:51 15 Dec 17
Lovely place for lunch. It is only a tea room so do not expect to get dinner here. The food is great and the staff are helpful and friendly. Xxread more
Barbara Matthews
18:11 24 Feb 18
Absolutely fantastic. Lovely staff. Made our party of 12 feel so special as it was a birthday celebration we considered this a real treat and was welcomed from the booking.... THANK YOUread more
Gemma Oakley
09:45 20 Feb 18
Good experience and the food was good. The we had between us was delicious. Will be back!
Mandy Emerton
09:10 05 Mar 18
Really delightful tea room with lovely food and excellent cakes. Décor is cute and homey without being kitsch. Staff are super nice and friendly.read more
Dave R
20:22 21 Mar 18
Lovely tea room. Very mum and baby friendly. I felt comfortable feeding my baby here. Tasty food and drink. Friendly and helpful staff.read more
Laura Thrower
08:40 27 Mar 18
This place is no longer a secret! The staff are wonderful the choice of tea is amazing and the sandwiches and cakes are to die for! Little Eden will be back for more after Zaras baby shower today. Thank you for such a beautiful experience 😘😘😘read more
Dawn Harvey
22:02 22 Apr 18
Booked a table for my friends baby shower and it couldn't have been more wonderful. The afternoon tea was delicious and there was so much of It! Great value! The staff were flexible and accommodating of all our requests. They let us decorate the table, added us an extra chair and helped us with a toast. It was a lovely afternoon and I send a massive thanks to the team for their hard work! Highly recommend!read more
Ellen Burrage
17:17 25 Apr 18
Great food, lovely ambience. Excellent service. Pancakes drizzled with maple syrup, the perfect post night shift breakfast.read more
Saadia Satti
11:05 15 May 18
Went to Dotty,s tea room today we travelled from petersfield in Hampshire wow what a find such a nice tea room and I have to say one of the best I have been too in a long time .Its a really nice thought out place loved it staff so nice and your made to feel very welcome and nothing to much trouble.we had a cream tea fab .We will be back very soon so all you people out there go and treat yourself .💋😍read more
jayne feitham
20:06 17 May 18
Such lovely people running this place.. really welcoming and go the extra mile. We had the afternoon tea and was well worth the 25 pounds (couldnt finish it all and really tasty) i would give 6 stars!!read more
Andrew Hope
16:31 05 Jun 18
A lovely vintage and pink tea house. We had a lovely afternoon tea with lots of yummy food to celebrate my hen party.
Sue Shearer
23:23 18 Aug 18
Fantastic, great service, excellent coffee and tea! Sandwiches tasty and we went to an excellent birthday party there today. The service though was really really good!!!!read more
Dominic Miqueleiz
13:28 02 Sep 18
Lovely little cafe. Space out back for children to play while you enjoy a cuppa and a cake! Friendly staff.
Kate Donaldson
11:02 02 Sep 18
Quaint tea House in Carshalton Village. Friendly service, excellent selection of teas and nice atmosphere. None of the crockery match but that adds to the charm of the place. Tea is always served in China cups for the best taste.read more
Anna Hills
07:51 08 Sep 18
I've been here many times now and always enjoyed it. They are so friendly and helpful to those with babies. There is space at the back to bring your pushchair in and sit down. There is a little play area in the corner for children - toddlers upwardsI would say. Table service with friendly waitresses. Lunchtime mealdeal is great value and yummy. Don't forget to use your Carshalton mum's badge/card if you have one 👍🏼read more
Tara U
15:48 25 Sep 18
Thankyou very much for perfectly good tea and coffee also the food is amazing fresh baked cakes as well appointed for our appreciation we visited boss enjoying hoilday god blessread more
Daniel Taylor
02:46 10 Oct 18
It looked amazing but I visited the chip shop next door which I would also recommend. Google always asks me to review places that I have only walked past...I will pop in for a nice cup a tea one day soon.read more
Chris Last
16:20 12 Oct 18
Lovely place. Super friendly staff. Great coffee and scone with jam and cream to die for!
David Bamberger
13:54 01 Nov 18
Always receive 1st class service. Today was no different. Great food and great coffee. Even took some cake away for later.read more
Michael Cawley
13:25 25 Nov 18
Such a lovely little tea shop. A relaxed atmosphere with a good choice of options on the menu and home made cakes too. Will definitely go back to try a brunch as the food looked scrummy.read more
Kas Wynn
09:21 23 Dec 18
Lovely little tea house. Lovely mismatched crockery. Lovely cream tea with big pot of tea. Interesting home made cakes, chocolate and mint, poppyseed and orange.read more
Jaquenetta Hoyle
17:53 21 Jan 19
What a little gem! Decent sandwiches and good service. Cake was fluffy and moist, just right. Can't fault Dotties. Will be back!read more
Ingrid K
16:15 19 Feb 19
Lovely place to go for lunch or afternoon tea. The atmosphere is very nice and the staff are friendly and attentive. The cheese toast was delicious and you do get quite a good amount of food for the price. The cake was also pretty great.read more
Sarah Wolstencroft
15:54 21 Feb 19
Best peppermint tea I have ever tasted! Popular choice so make sure you have booked.
Pauline Shrivell
10:31 27 Feb 19
Really nice tea room. We went for lunch and the sandwiches and cake were lovely. The staff were friendly and welcoming.But the real star was the tea, I had three pots! Delicious and fragrant Earl grey. Planning to book in afternoon tea there soon.read more
claire Sales
09:55 05 Mar 19
Superb tea shop. Very nice selection of sandwiches and cakes and drinks. Would recommend. Friendly staff.
Terry Watts
15:00 13 Mar 19
This place is amazing - I had arranged a birthday treat for my wife and accidently booked the wrong place! They were very busy but kindly accommodated us so that my wife’s birthday wasn’t ruined due to my mistake! They served us quickly, were lovely and friendly and even put a candle on one of the cakes!!!I would really recommend this place to all - a lovely, quaint little tea room with lovely, friendly staff and tasty sweet treats!read more
Daniel Rodrigues
15:38 16 Mar 19
Charming, cosy & creative - love the concept of a friendly, flowery, pink Alice in Wonderland place. Also great for throwing kids birthday parties. One of my favourite coffee shops.read more
Wenche Hoel
14:52 08 Apr 19
Lovely retro tea house, Ideal place to take mums and nans. Old fashioned tea strainer china cups and cream teas etc
William Gibbs
14:04 12 Apr 19
I took my mum and aunt visiting from Australia. We had the Alice in wonderland afternoon tea. So much food. Amazing price and we all had a wonderful time. I was heavily pregnant and looked after by the staff getting me a different chair etc. Endless top ups. We had a wonderful time. Can't wait to take my mum back in August 2019 xread more
Rikki Marsala
09:39 07 May 19
If I could I would put more than 5 stars for sure.. We went to Dottys tea house today. The service was amazing. Such friendly staff, Will definitely be going back again. Food is amazing. And wow the cakes. Thank you again for making us feel so welcome.read more
Rachel Alsop
17:12 04 Jun 19
Little hidden Gem. Loved it! Cakes were out of this world. Tip: bring a little cardi, can get a bit nippy in the back.
charlene sterling
08:58 17 Jun 19
Dotty's has a vintage vibe, due to the decor & music. The staff are friendly and helpful, and the food is very tasty. Would recommend.read more
Alison S
16:17 17 Jul 19
Lovely little place on carshalton high street. Easy to get to by public transport and has mostly inside dining but does have a couple of tables outside. Perfect when it's really warm. Staff very friendly and attentive without being intrusive.read more
Elizabeth Husbands
12:26 18 Jul 19
Great coffee. Good selection of teas and cakes. Nice afternoon tea. Excellent customer service every time.
Aimara Magana
18:27 07 Aug 19
Simply amazing!!Been with a friend and I can say that everything was wonderful in "Wonderland"The staff were very friendly. We had two amazing salads. One with tuna and the other one with ham. Good portions, so exactly what we needed. The place is a fairy tale. Highly recommend this gem.read more
Nedy Chucky
09:53 28 Aug 19
Had the ploughman’s, a new addition to the menu. Fabulous - really tasty and would be great to share. Really enjoyed the coleslaw and pickles - lovely bread - it was delicious. Coffee fab as always but there large coffee isn’t large enough for me!!read more
Emma Wilson
15:15 28 Sep 19
Lovely tea shop with vintage decor. We attended today for afternoon tea. The selection of sandwiches,scones and savoury we’re delicious and plentiful we have taken some home.The staff are amazingly friendly and attentive, we will be visiting again.read more
Rae J
13:30 28 Sep 19
Such a pretty tea room. Great for vintage lovers. The staff are super friendly and the food is utterly delicious! I recommend the Victoria Sponge!read more
Fiona Stuteley
15:36 26 Sep 19
Real old fashioned tea shop. Many retro pieces. Delicious cakes. Good gluten free choice. Staff very friendly
Patricia OCallaghan
14:32 03 Oct 19
Took 2 granddaughters here for morning Halloween stories and songs while my wife and I had morning cups of tea. They thoroughly enjoyed it .Lovely cups of tea and very friendly staff. Definitely going to come back for afternoon tea ,sandwiches and cakes. Thank you.read more
Clive Parris
06:55 25 Oct 19
What a gorgeous little tea room. The place really feels like a passion project - the decor is adorable with great attention to detail it's super cosy. The staff are so friendly and bubbly and the food was divine. I had the tuna cheese on toast... it was epic!read more
Elizabeth Anderson
23:54 19 Nov 19
Great selection of teas and coffees. Very lovely and friendly staff. I spend good time with my friends and will came back again for lunch soon.read more
Gracie Wojnarowski
22:16 29 Nov 19
What a hidden gem! Discovered this lovely little boutique cafe via friends and visited for an Xmas Afternoon Tea experience - pretty decor, great selection of tasty sandwiches, scones & treats and really friendly staff. So lovely to be able to experience this locally.read more
Meena TS
11:52 10 Dec 19
We recently booked Dottys Teashop for my friends baby shower and it didn't disappoint. Staff went out of their way to help us and accommodate us. Abby was our main server for the day and was extremely attentive, and very polite and friendly. The food and drink was od a high quality and more than enough for us. Will definitely visit againread more
lauren White
02:46 04 Feb 20
Perfect spot for a celebration with friends. Brilliant, efficient service despite being a busy day (always worth booking). Delicious afternoon tea with lots of yummy leftovers which they were happy for us to box up and take away with us. Thank you!read more
Hayley Brockie-Dunlop
13:45 04 Feb 20
Lovely place to go with friends or even treat yourself to some time out with a book. Great food, service and atmosphere. Would highly recommend.read more
Rachel Alred
12:18 12 Mar 20
Amazing staff, very friendly, helpful and organised. I might be wrong, but I think the cook has changed. Nothing unusual, just noticed the pancakes are a bit different now, more fluffy, less sweet (and this is a good thing), and...just different. And we loved it! Eggs Benedict/royale - amazing as always, great presentation, very clean, not too runny, just perfect.read more
Michal Wiczynski
09:25 10 Feb 20
Lovely service here, very friendly and helpful. The cheese on toast is to die for!! The best I've ever had!
Tanya Herbert
16:48 01 Mar 20
We ordered the VE Day celebration box and Tea for 2 for our VE Day front garden party and wow! the food was amazing. Beautifully presented and a wonderful selection of sandwiches, cakes and nibble. Absolutely brilliant service, excellent selection. Will definitely be back again. Thank you.read more
Carolyne Street
07:45 09 May 20
I ordered an afternoon tea box for my Mother's birthday. She was delighted! It was beautifully presented, freshly made and tasted delicious! Thank you Dotty's.read more
C M
07:04 13 May 20
Ordered an “Afternoon Tea for 2” delivery for my mums birthday and it was absolutely lovely! Great selection of cakes, each one delicious and beautifully presented in box. Lovely finger sandwiches - again nice selection and more than enough for 2 people. Really pleased and my mum was over the moon with the surprise. This was a recommendation to me, and I will be ordering again. Thanks Dotty’sread more
Charlie Prince
16:58 16 May 20
My son and daughter in law surprised me with a home delivered afternoon tea. It was absolutely delicious. From the sandwiches to the scones (they were huge) and cream and jam and the home made cakes and strawberries it was 5* all the way. Will definitely visit the tea house when lockdown is over.read more
bridie hug. A1
18:33 16 May 20
We ordered an afternoon tea box and a children's box for my son's birthday and Dotty's certainly didn't disappoint. The sandwiches and cakes were lovely, all fresh and so tasty. There was definitely plenty to go around. The scones were absolutely out of this world ! They delivered earlier upon request and even wished my son a happy birthday on the delivery card. Certainly wouldn't hesitate to order from them again and will look forward to popping into the cafe sometime.read more
Hema Raj
17:21 27 Jun 20
Received an afternoon tea delivery for my birthday and it was a real treat - tasty sandwiches, beautiful scones (with proper roddas clotted cream) and more cakes than we should have been able to finish in one sitting... though we managed somehow! The fruitcake in particular was delicious. Would thoroughly recommend.read more
Natalie Reynolds
17:40 02 Jul 20
I attended a retirement gathering for our local Headteacher yesterday, and they put on a marvellous afternoon tea, with boxes and boxes of the most delicious afternoon tea goodies imaginable!Scrumptious!read more
Drevie Equestrian
19:23 16 Jul 20
Afternoon tea for my wife's 60th during lockdown. Sandwiches, scones and cakes were excellent, will definitely use again.read more
Paul Gibbs
18:11 09 Aug 20
Wonderful customer service and fabulous food, makes living in Canada and ordering presents for our lovely friends and family back home an absolute delight, knowing how much care and attention you give.Thank you to the wonderful young man who called me to confirm that our order dates were correct!Will be sending gift cards out now you are back open!read more
Clare West
12:49 12 Aug 20
We had a fabulous first experience. The food and drinks were lovely. We had the prawn baguettes and cream tea. The scones were some of the best I’ve had. The service was amazing, with staff checking up on us a few times to make sure everything was okay and clearing away things that we were finished with. Pricing is very reasonable. Will definitely return and recommend.read more
Mandeep Sandhu
17:47 17 Aug 20
Lovely breakfast this morning. Took a bit of cake for later... because well it would be rude not to! Staff are lovely to 👍🏻read more
Aimee Warren
08:01 23 Aug 20
Good experience, tasty finger sandwiches and cakes. Went for my mum's birthday and she enjoyed herself.
Joel Jey
15:36 05 Sep 20
Great staff, very friendly and attentive, food was lovely will definitely be back again!
Billy Harris
20:50 10 Sep 20
The staff was very friendly and attentive and the food was excellent, would recommend to go and enjoy
Mark Wilkes
14:38 10 Sep 20
Love this place! Friendly staff and great food. Love coming here with my little girl.
Kelly Cox
17:46 14 Sep 20
Great place to have tea and cake, staff so attentive, food and ambience wonderful,! Go see for yourself
carol crimin
09:26 21 Sep 20
Very beautiful place with amazing costomer service!
val apid
13:06 17 Sep 20
You will not find a better tearoom anywhere! Amazing!
Chris Wileman
08:59 28 Aug 20
It's great that Dotty's has re-opened. We had a lovely breakfast here in a charming setting. All of the staff were friendly and helpful and their 'covid secure' arrangements are excellent. We look forward to visiting again.read more
Jane Powney
11:45 28 Sep 20
Fabulous decorYummy food. I had pancakes with bacon and maple syrup with a pot of English breakfast tea.Friendly staffI wi definitely be visiting very soonThank youread more
Pauline copeman
14:37 03 Oct 20
You simply can't miss this lovely pink Tea house on the corner!!The food here is amazing and definitely coming back to get more food pictures for my blog!read more
na p.
21:41 05 Oct 20
The best afternoon tea in Carshalton! It felt like being in Alice in Wonderland. Alma(I finally met another Alma!) was lovely, welcoming and very helpful with our request. Definitely going back once lockdown n.2 is over ♡read more
Alma Bano
08:10 15 Nov 20
Have ordered two afternoon teas from Dotty's. One for myself and a present for a friend. Mine was just lovely and my daughter loved the way it was presented. I also had a child tea as well and my 3 year old grandchild thought she was so grown up. Jam sandwiches are one of her favourites, and the cakes she had went down a treat with grandad as well. All in all pleased with this and will try the breakfast box next.My friend has phoned to thank me for the gift. She has said the sandwiches look great, as she is a vegetarian not always a great choice but she was well happy. And said she will be saving some for tommorrw. The bubbly is in the fridge and she is ready to go.The delivery option is fantastic especially in lockdown, and it is a great gift to send to friends as a pick me up. It is a shame that the minimum spend is £20.00, but can understand why this is the case, but I would be able to send the £10.00 scones jam etc to more of my volunteers. But will definitely be ordering again soon.Thanks for the pick me up Dotty's.read more
Wendy Willis
14:20 06 Nov 20
Really good service, friendly staff food very nice
danielle smith
13:24 30 Aug 20
I've had breakfast at the teahouse, which was very nice. Also had a delivery of afternoon tea, which was delicious. Would definitely recommend 🙂read more
SARAH WALLACE
14:59 23 Dec 20
I ordered an afternoon tea for my parents which was delivered on time and was well packed. The food was beautiful and there was lots of it. A fabulous birthday present for my Mum.read more
jane weir
17:34 02 Jan 21
Lovely Afternoon Tea for Two in a gift box. Beautifully presented, all delicious to eat. Loose tea in nylon bags too. Thank you.read more
Judy Rimmer
14:03 25 Jan 21
Lovely surroundings and service. Foid us excellent, Dotty has good ideas at serving toasties and sandwiches. Different flavours. Cakes.... Scrummy.read more
Valerie Tull
15:43 08 Nov 17
Friendly staff, and excellent cakes. Perfect place for a nice afternoon tea. The Coke float is a real winner, and comes in a jar style glass. The place might look small from the outside, but there's plenty of room in the back, along with a children's play area ( toys and books ).read more
Matthew Vincent
19:48 21 Jan 18
A pleasant enough experience Service very nice. Food nice. We have been meeting at Dotty's for a year. Time for a change. The menu has not changed much.read more
Val Tull
11:58 28 Mar 18
Pleasant venue with good service and food choices. Tea party for 5 went well ...only issue was loud background music and road noise...sit away from the door. A lovely afternoon...read more
veronica de boer
07:50 09 Sep 18
This tea room is really cute and has baby pink walls with tea pots over them. Really cute ambience and amazing staff. They serve scrumptious scones with clotted cream, marmalade and English tea. They also have a mouth watering range of freshly baked cakes. Our usual breakfast spot.read more
Sneha Surana
08:52 03 Oct 18
Cute and cosy teahouse with lovely cakes and lots of tea varieties. It could do with a revamp of the furnishings but that sort of adds to its charm.read more
Agnes Hagan
20:05 13 Jan 19
Very nice atmosphere. Good fit afternoon tea. Slightly pricey
Simon Flower
10:31 25 May 19
Lovely afternoon tea. All homemade. Good choice of teas.
Sheena Maclean
17:19 04 Jul 19
Their coffee is a real treat. It is dark and rich. My partner and I love strong coffee and gladly found this place. We already put in our list to go for coffee.read more
Guy Girard
07:34 22 Jul 19
Nice little cute place for an afternoon tea. Very attentive. Nice sandwiches although they didn't seem to restock sandwiches... Spoilt by teas at the Ritz where they do I guess lol.read more
Debbie Lunn
16:08 24 Aug 19
Nice friendly place to eat/drink. Lovely cakes. Not the best milkshake in the world, but ok 🙂
Coralie Sheppard
15:55 08 Sep 19
Nice quirky coffee shop.v small cups of tea and coffee,I'm used to larger mugs. Some nice home bakes but most of menu is regular shop brought things. Nice selection of teas.read more
S MD
18:59 13 Oct 18
Lovely atmosphere and decor. Only had a scone as it was on a weekday stoyd 4pm. Need to try the proper cream yes experienceread more
Elena edrewett
07:05 24 Jul 19
A nice little tea shop. The service was great, my only complaint is there is not enough vegan options. Avocado on toast, that’s it. Also only soya milk available and a couple of vegan sweet options. Unfortunately I won’t come back because of this reason. 🌱read more
Michelle Klein
12:37 08 Sep 19
Beautiful tea room but the vegan gluten free cake was very dry and not very flavoursome. Try using apple sauce, 1/4 cup per egg. This makes any VGF cake beautifully moist.read more
emma smith
22:58 13 Feb 20
1st visit for me today and unfortunately I was underwhelmed. To be fair my wife & daughter have been before and I was probably expecting a little too much based on their previous reviews.I had the cheese on toast but was disappointed to find the bread was just plain old medium sliced bread. I was expecting some nice home made bread or perhaps a thick slice of sourdough.My son-in-law to be had the fully loaded pancakes but found the sausages very disappointing and the scrambled eggs had clearly been microwaved and were overcooked so he left both items. Both looked very anemic, in fact the eggs were almost white, and the pancakes were quite small. The waitress was very attentive and said she would take the eggs and sausages off the bill which was a very nice touch. However when it came this didn’t seem to have been done. I pointed this out to him but he didn’t want to make a fuss and as it was his treat I felt I would respect his wish. With the eat out scheme the bill was acceptable but without that discount I would definitely have been inclined to push the point.On the upside the cakes looked delicious and the tea was excellent. I took a piece of carrot cake away (purely for research purposes you understand!) but haven’t had chance to try it yet.read more
Mark Hopper
12:23 25 Aug 20
This place is a rip-off. They only sell basic sandwiches, so the make virtually 100% profit. It is so over priced that I cannot believe anyone would pay what they are charging. They have put this place together with the minimum of attention to floor or chairs. I think that people cannot see past the buntin and artificial flowers.read more
Sue D
08:06 21 Aug 17
I went for a meet up with my girliends, and took two girls, age 10. They were excited to go, but we were put in the babies area out the back amongst tantrums and tears of younger children. Instead of being treated like young ladies the girls were given plastic plates and beakers instead of pretty plates/cup and were treated like much younger kids. The lady serving was quite abrupt and not very friendly. We didn't even have a tablecloth!read more
Kath dugard
19:22 01 Feb 20
